Problem with DYMO CardScan executive and Outlook 2010

So the other day I ran into this issue with DYMO CardScan Executive: when attempting to "Synchronize", and choosing the Folder in question (user's Contacts), an error message would appear, and there was no way around it. It was Error creating Outlook object: “Outlook.Application”, followed by Error code 0x8002801d

Some solutions online pointed me in the direction of deleting some registry keys, but that did not solve my issue. Ultimately I turned to DYMO support who were very helpful and provided the below guide, which completely fixed the issue. This also relates to deleting registry keys, but different ones:

Error Message:

Cause:

Newer version of Microsoft Office had been installed on the computer and after removing it there are left over registry entries.

Solution 1:

Use the Windows System Restore Points and revert your system to a point when the add-ins worked.

Solution 2:

Step 1:

1.     Access the Windows Registry Editor via Start, Run, Cmd, RegEdt32, enter.

2.     Navigate to HKEY_CLASSES_ROOT\Interface\{00063001-0000-0000-C000-000000000046}\TypeLib

3.     Find a '(Default)' entry with the value '{00062FFF-0000-0000-C000-000000000046}'

4.     You should find a 'Version' entry. Check that this version matches the value in the following table based on the version of Outlook currently installed. 

Outlook Version
Outlook 2003	9.2
Outlook 2007	9.3
Outlook 2010	9.4
Outlook 2013	9.5

Step 2: (Fix the TypeLib)

1.     Navigate to HKEY_CLASSES_ROOT\TypeLib\{00062FFF-0000-0000-C000-000000000046}

2.     Delete the version keys (e.g. 9.5) for any version of Outlook that is not installed on your system based on the version table provided below. For example, if you are not using Outlook 2013 then remove the "9.5" entry. If you are not using Outlook 2010 then remove the the "9.4" entry. DO NOT DELETE the entry for the version that was configured in Step #1

3.     At the end there should be only 1 version of the Office Package in the registry.

4.     Restart the computer and reinstall CardScan.

Outlook Version
Outlook 2003	9.2
Outlook 2007	9.3
Outlook 2010	9.4
Outlook 2013	9.5